Privacy Policy

Welcome to tvboxreseller.com (“we,” “our,” “us”).

We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or use our services.

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1. Information We Collect

We collect information to provide a secure and efficient experience for all users.

The types of data we may collect include:

a. Personal Information

When you register, purchase, or contact us, we may collect:

• Full name
• Email address
• Payment details (processed securely through third-party payment gateways)
• IP address and location (for account security and fraud prevention)

b. Technical Information

Automatically collected data may include:

• Browser type and version
• Device type and operating system
• Pages visited and time spent on our website
• Cookies and similar tracking technologies (see Section 6)

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2. How We Use Your Information

• Provide and maintain our IPTV and reseller services
• Manage your account and subscriptions
• Process payments and renewals
• Respond to customer inquiries and support requests
• Improve our website performance and user experience
• Comply with legal obligations (e.g., fraud prevention, accounting)

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3. Data Sharing and Disclosure

We do not sell or rent your personal information.

We may share limited data only with:

• Service providers that help operate our website (hosting, billing, email delivery)
• Payment processors for secure transactions
• Legal authorities if required to comply with applicable laws or lawful requests

All third-party partners are required to protect your information in compliance with GDPR or equivalent data protection standards.

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4. Data Retention

We retain your personal data only for as long as necessary to:

• Fulfill the purposes stated in this Policy
• Comply with legal, tax, or accounting obligations

When your data is no longer needed, it will be securely deleted or anonymized.

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5. Your Rights

Under applicable data protection laws (such as GDPR), you have the right to:

• Access the data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data (“Right to be forgotten”)
• Restrict or object to processing
• Request data portability

To exercise these rights, please contact us at:
📧 contact@tvboxreseller.com

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6. Cookies and Tracking Technologies

We use cookies to:

• Enable website functionality
• Remember user preferences
• Analyze traffic and performance

You can manage or disable cookies in your browser settings. Some site features may not work properly without them.

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7. Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

However, no method of online transmission is 100% secure, and we cannot guarantee absolute protection.

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8. International Data Transfers

Depending on your location, your data may be processed outside the European Economic Area (EEA). In such cases, we ensure that adequate safeguards (such as Standard Contractual Clauses) are in place.

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9. Third-Party Links

Our website may include links to third-party websites or services.

We are not responsible for their privacy practices. Please review their policies before providing personal data.

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10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with the updated “Last updated” date.

We encourage users to review this Policy periodically.

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11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
📧 contact@tvboxreseller.com